I cant send e-mails but I can receive them. SMTP problems

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kidgrave
Posts: 9
Joined: Wed Nov 04, 2020 11:22 am
I cant send e-mails but I can receive them. SMTP problems

Post by kidgrave »

When I use Roundcube, I am able to send and receive e-mails without a problem. :o

However, I am trying to use Thunderbird to read and send e-mails. When I use Thunderbird, I am able to receive e-mails perfectly fine. But I am not able to send any e-mails. :| :x :x :x

I am met with an error that says:

"Sending of the message failed.
The message could not be sent because the connection to Outgoing server (SMTP) cat.secretsaiyan.xyz timed out. Try again."

For the SMTP port, I am using 587. For SMTP security, I am using STARTTLS. For the auth method, I am using normal password.

Please help. Thanks!

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dpeca
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Posts: 236
Joined: Fri Jun 19, 2020 9:59 am
Location: Serbia, Niš
Re: I cant send e-mails but I can receive them. SMTP problems

Post by dpeca »

Try to stop fail22ban service, and see if it gonna work?

kidgrave
Posts: 9
Joined: Wed Nov 04, 2020 11:22 am
Re: I cant send e-mails but I can receive them. SMTP problems

Post by kidgrave »

dpeca wrote:
Wed Nov 04, 2020 12:38 pm
Try to stop fail22ban service, and see if it gonna work?
I stopped it, but nothing worked. Any suggestions? Thanks.

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dpeca
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Posts: 236
Joined: Fri Jun 19, 2020 9:59 am
Location: Serbia, Niš
Re: I cant send e-mails but I can receive them. SMTP problems

Post by dpeca »

Your 587 port is really closed.
Can you screenshot your Firewall page in myVesta?

kidgrave
Posts: 9
Joined: Wed Nov 04, 2020 11:22 am
Re: I cant send e-mails but I can receive them. SMTP problems

Post by kidgrave »

dpeca wrote:
Wed Nov 04, 2020 3:34 pm
Your 587 port is really closed.
Can you screenshot your Firewall page in myVesta?
Thanks for the response. I attached a screenshot of my Firewall settings.
Attachments
Screenshot_2020-11-06_02-11-07.png

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dpeca
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Joined: Fri Jun 19, 2020 9:59 am
Location: Serbia, Niš
Re: I cant send e-mails but I can receive them. SMTP problems

Post by dpeca »

Then your datacenter closed that port by default.
Try to contact them.

kidgrave
Posts: 9
Joined: Wed Nov 04, 2020 11:22 am
Re: I cant send e-mails but I can receive them. SMTP problems

Post by kidgrave »

dpeca wrote:
Sat Nov 07, 2020 5:51 pm
Then your datacenter closed that port by default.
Try to contact them.
Thanks. I will for sure. :)


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