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mail goes to spam folder
Posted: Wed Feb 24, 2021 7:39 am
by T4B
sending mail using Roundcube domain.com/webmail
yahoo mail goes to inbox but Gmail goes to spam folder how can I fix this?
security: Standard encryption (TLS) but mail goes to spam in gmail
Re: mail goes to spam folder
Posted: Thu Feb 25, 2021 9:37 pm
by myVesta
Go to that message on Gmail, click on "Show original", check if SPF and DKIM pass.
Also check if reverse DNS (PTR) of your IPv4 point to hostname of your server -
https://mxtoolbox.com/ReverseLookup.aspx
Re: mail goes to spam folder
Posted: Thu Feb 25, 2021 10:48 pm
by T4B
dpeca wrote: ↑Thu Feb 25, 2021 9:37 pm
Go to that message on Gmail, click on "Show original", check if SPF and DKIM pass.
Also check if reverse DNS (PTR) of your IPv4 point to hostname of your server -
https://mxtoolbox.com/ReverseLookup.aspx
SPF: PASS with IP myvps ip
DKIM: 'FAIL' with domain mydomain.com
Re: mail goes to spam folder
Posted: Thu Feb 25, 2021 11:37 pm
by myVesta
is your DNS at CloudFlare?
do you have your domain in "DNS" section in myVesta?
if yes, copy to CloudFlare _dmarc, _domainkey and mail._domainkey record.